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| Home > Call software |
| Related keywords: call center, call recording, call tracking, call recorder, call monitoring, phone call record, daily call report, call report, call logging, PBX Call Tarifficator |
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| 161. | Queuing Model Excel 2.0 (bizpeponline.com)  | ||
| customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and… | |||
| Updated: 9, 2005 | Rating: 90 | Author: David Morcom | Size: 151 kb | Shareware Go to category: Business > Other Similar programs | |||
| 162. | rapidHELP 2.1 (broadgun.de) | ||
| is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking… | |||
| Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 163. | RecOnPhone 2.50.25 (reconphone.com) | ||
| You can decompress, recompress, cut and or join recordings. Caller Id : Click on the record to see the related caller id informations. The Caller Id is a service you subscribe from your telecom provider. It gives you the phone caller's name and number. Note that RecOnPhone uses and requires your modem to decode the caller id. Surveillance : in… | |||
| Updated: 9, 2005 | Rating: 1382 | Author: Eric Brat | Size: 1390 kb | Freeware Go to category: Business > Other Similar programs | |||
| 164. | Request Tracker 3.1 (cniche.com) | ||
| customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Michael Wolter | Size: 4807 kb | Shareware Go to category: Business > Helpdesk & Remote PC Similar programs | |||
| 165. | Retail Plus 2.0 (sympatico.ca) | ||
| - all of which lead to increased profits. And when our customers call to tell us how they think a POS system should work we actually take notes! POINT OF SALE - INVENTORY - CLIENT DATABASE * Easy To Use Interface* Fast Lookups * Complete On-Screen Help* Four Security Levels* Product Photos * Touch-Screen Ready * Multi-Currency * Time Limited Specials * ICVerify Card… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Kuno Egger | Size: 6000 kb | Shareware Go to category: Business > Other Similar programs | |||
| 166. | Schedule Daily Calls and Tasks for 20 Doctors 1.5 (shiftschedules.com) | ||
| 4 calls and 50 daily tasks to 20 doctors for one year. Call assignments and tasks are made via drop-down menus. You can specify the doctors available for each task allowing you to associate tasks with special requirements with doctors having special qualifications. Task and call assignment statistics are gathered and displayed on the scheduling sheet to allow you to… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Richard Chapman | Size: 3979 kb | Shareware Go to category: Business > Other Similar programs | |||
| 167. | SchedulerLite 1.3 (schedulerlite.com) | ||
| the roster is a draft or completed, if your roster is a mix of on-call and working resources you can identify which is which, if you roster a stand-in you can record the reason why. How you use them is up to you. Staff rostering, employee scheduling and booking software featuring both pictorial and spreadsheet style views of a roster, recording and checking of staff availability… | |||
| Updated: 9, 2005 | Rating: 174 | Author: David Atkinson | Size: 3186 kb | Shareware Go to category: Home & Hobby > Personal Finance Similar programs | |||
| 168. | Sciral Consistency for Windows 1.0.1 (sciral.com) | ||
| trying to wedge these tasks into those tools, but they really call for a new kind of tool: Sciral Consistency. The kinds of activities or tasks you use Sciral Consistency for share a number of attributes: 1) They don't have deadlines or rigid time intervals, 2) In order to gain their benefits, you must perform them on a regular basis 3) You shouldn't do them too frequently or… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Robert McNally | Size: 342 kb | Shareware Go to category: Business > PIMS & Calendars Similar programs | |||
| 169. | Sciral Consistency for Macintosh 1.0.1 (sciral.com) | ||
| trying to wedge these tasks into those tools, but they really call for a new kind of tool: Sciral Consistency. The kinds of activities or tasks you use Sciral Consistency for share a number of attributes: 1) They don't have deadlines or rigid time intervals, 2) In order to gain their benefits, you must perform them on a regular basis 3) You shouldn't do them too frequently or… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Robert McNally | Size: 1773 kb | Shareware Go to category: Business > PIMS & Calendars Similar programs | |||
| 170. | Security Forms 1.0 (securitylanding.com) | ||
| appraisal, Personal reference check, Personnel change notice, Phone call log form, Plant loss prevention inspection, Privacy policy, Progressive discipline policy, Record of disciplinary action, Reference check control form, Safety committee, Safety employee of the month, Safety training notice, Sample… | |||
| Updated: 3, 2005 | Rating: 110 | Author: Paul Pleasant | Size: 173 kb | Freeware Go to category: Business > Other Similar programs | |||
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