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Home > Software > Business > Other > iTrack Enterprise 2.1F

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iTrack Enterprise 2.1F ( View screenshot )




iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, and notify staff and customers by email.

Updated 3, 2005 22: 0:8:
Rating 0
Size14307 kb
LicenceShareware
StatusMinor Update
LanguagesEnglish
OSWindows 95,98,NT,2000
Homepagesoftopia.com
Emailinfo@softopia.com
Keywordshelpdesk bug customer service tracking problem computer resolution software support relationship
AuthorMark Chenault
iTrack Enterprise software. iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, and notify staff and customers by email. iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.

Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl.

iTrack Enterprise is designed for organizations that support external customers or develop 
their own products. It includes bug tracking, license management, contact management, and release notes generation.

iTrack is fully multi-user and supports any NOS supported by Windows. Security is avai download

click for full size
Other software from this author:
  • iTrack Workgroup 2.1 — iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT.
Show all software from this author

Description:
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.

Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl.

iTrack Enterprise is designed for organizations that support external customers or develop
their own products. It includes bug tracking, license management, contact management, and release notes generation.

iTrack is fully multi-user and supports any NOS supported by Windows. Security is available
through username and password login.
System Requirements:
MS Access 97
iTrack Enterprise 2.1F Download from softopia.com

Similar software:
  • LBE Desktop Helpdesk 4.0.149 — Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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