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Home > Software > Business > Other > AccessAble Help Desk Professional Edition 2.0

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AccessAble Help Desk Professional Edition 2.0 ( View screenshot )




An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Email notification of technicians and requestors included.

Updated 3, 2005 22: 0:8:
Rating 138 ( 11 +7.97% )
Size11045 kb
LicenceShareware
StatusMajor Update
LanguagesEnglish
OSWindows 98,NT,2000,XP
Homepagelnsoftware.com
Emaildennis@dbandsons.com
Keywordshelp_desk computer_inventory web_enabled_help_desk support_requests customer_support
AuthorDennis Baggott
AccessAble Help Desk Professional Edition software. An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information.  Email notification of technicians and requestors included. AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser.  The Read/Send Email Window let's technicians respond to email from within the program and add an email message to the support request database with one mouse click.  The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from.  The reports can also be easily exported to a variety of file formats and emailed to upper management.  The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft's CD download

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Other software from this author:
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  • AccessAble Help Desk Pro Edition 2.55 — An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes.
  • Church Secretary 32 7.0 — This latest version of Church Secretary 32 7.0 has a redesigned interface and improved report engine. Easily record, update and report on church membership their attendance and giving. Now includes integrated backup and restore. Many changes.
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Description:
AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The Read/Send Email Window let's technicians respond to email from within the program and add an email message to the support request database with one mouse click. The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft's CDONTS. Email read/send requires Microsoft Outlook or Outlook Express. There are no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports or custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.
Change Info:
Web and Windows app redesigned. PPC Applet
AccessAble Help Desk Professional Edition 2.0 Download from lnsoftware.com

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  • ieSupportManager 1.50 — Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
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Home > Software > Business > Other > AccessAble Help Desk Professional Edition 2.0

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